G-Loves eGift Card (by email)

Free shipping on orders $45+ is valid exclusively at G-Loves.com for regular orders of $45+ excluding taxes and after any coupons or promotions. Offer is valid for orders shipping worldwide. Eligible customers must select free shipping option at checkout in order to receive free shipping. If another shipping option other than USPS First Class Free is chosen, additional charges will apply. Offer is good for the orders "ship-to" address. Please note that the original Shipping Cost WILL NOT be refunded. No adjustments can be made on previous purchases. Offer is non-transferable and subject to change without notice. No cash value. Void where prohibited by law.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the shipping option you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for items we sell are weight-based. The weight of any such item can be found on its detail page.

Once order has been processed and shipped, G-Loves cannot be held responsible for any delays in shipping due to factors outside its control, including but not limited to interruptions to service provider networks or weather conditions. G-Loves is not responsible for lost or stolen packages.

At G-Loves, our return policy is liberal, generous and tolerant, but it does have its limits! We want you to love our workout gear, but sometimes it takes a while to find the right fit. Whether you want it tighter, looser, or just different, here's our return + exchange policy so you can be happier than ever in our gloves/accessories.

You may initiate a return within 60 days of the delivery of your item. Items eligible for return must be in brand new, unused condition, with all original packaging intact. The shipping cost of your return will be deducted from your total refund.

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please email us at info@g-loves.com to let us know. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

RETURNS PROCESS

1. Login to your account and visit our Return Portal to process your return.
2. Regular priced items can be returned or exchanged within 60 days from the delivery date of shipment, provided the item is unworn with tags attached and accompanied by an invoice. 
3. Refunds may only be issued to the original method of payment used to make the purchase.
4. All returns and exchanges are assessed on a case-by-case basis. Only items that have been purchased directly from G-Loves.com can be returned to us.
5. Products sold in the "Clearance" section are not eligible for return, refund or exchange.
6. Once your return is received and inspected, we will send you an email to notify you. If the G-Loves Team determines that the item has been used, is damage, or missing parts for reasons not due to our error, there will be a 35% restocking fee applied to your refund.

*Please note that the initial shipping cost WILL NOT be refunded*

If you have any questions, please contact us at info@g-loves.com for assistance.  

If you would like to make an exchange for a different size or style item, please send us an email at info@g-loves.com and we will email you a free return label to send your item back to our factory. Please note free shipping for exchanges is only provided in the USA.  

Package the unworn, unwashed, and unaltered item(s), and bring the package to a USPS location. 

If you are an international customer and wish to make an exchange, please email us at info@g-loves.com to let us know you wish to make an exchange and send your item back to our factory:

G-Loves
14555 Chandler St
Suite 5
Los Angeles CA 90021
United States

If you have any questions, please contact us at info@g-loves.com for assistance.